Contact us
Pick the route that matches what you need. Sending a correction request to the press address is the most common reason a reply takes longer than it should.
Correct a report
Something factually wrong on a report page — a registration date, a category, a security listing, a claim about authorship.
Open the correction form
[email protected]
Report a scam site
You were defrauded, phished or sold something that never arrived, and a website was involved.
Acknowledged in 24 hoursGeneral support
Questions about how a score works, an account, a subscription or one of the tools behaving oddly.
[email protected]
Read the FAQ first
Press and media
Interviews, data requests, commentary on a scam trend, or verification of something we published.
[email protected]
Newsroom and press kit
Partnerships and API
Licensing our verdict data, integrating the API, or reselling monitoring to your own customers.
[email protected]
Advertise with us
Careers
Open roles, or a speculative application if nothing listed matches what you do.
[email protected]
See open roles
Send a message
For anything that does not fit the routes above. Give us enough detail to answer in one reply rather than three.
Complaints and corrections
If something we published about a website is wrong, or you are unhappy with how we handled something, tell us and we will look at it. The same team that writes the reports handles these, so nothing gets passed around.
What to include
A complaint we can act on names the exact URL, the exact statement at issue, and why it is wrong. Requests to remove a page without identifying anything inaccurate on it will be answered, but declined.
- ✓Your name and a contact address for our reply
- ✓The exact URL and the exact statement or data point
- ✓Why it is inaccurate or unlawful, with any evidence
- ✓If you act for a business, confirmation you are authorised
Where to send it, and when to expect a reply
| Where to send it | [email protected] |
| Or use | the correction form, which routes to the same place |
| Acknowledgement | Within 2 working days, with a reference |
| Factual corrections | Within 5 working days |
| Full re-review | Within 15 working days |
What we correct, and what we do not remove
We fix anything shown to be factually wrong, quickly and free of charge. We do not remove accurate reporting because a business finds it unflattering, and payment is never a route to a change.
Our own reports are our editorial work. Reviews and scam reports submitted by users are their statements, moderated under our terms of use.
What we are not
SiteScano highlights what public signals show about a website. We are not a law enforcement agency, a regulator or a credit bureau. We cannot recover money, freeze accounts, compel refunds or take a website offline, and our reports must not be used for credit, employment, insurance or tenancy decisions.